Official documents accepted as proof of identity

To protect the security of your account and make it easier for AdSense to find account-specific details, you may be asked to provide an ID when you communicate with Google. Collecting this information allows AdSense to verify that the personal information you’ve provided is correct. Your ID will be encrypted and stored in Google’s internal … Read more

Criteria used to determine support options

What criteria is used to determine support options? If your weekly earnings consistently meet our minimum requirement, you’ll be eligible for email support, which you can request via a form in the Help Center. Publishers can see if they qualify for email support and contact one of our specialists by visiting How can I contact AdSense … Read more

AdSense Known Issues

Below is a list of the current AdSense known issues and their possible workarounds. Please know AdSense are working to resolve these issues and appreciate your patience. Issues with ads.txt Details: Apologies, some of you might have accidentally received an email regarding a missing ads.txt file on one of your sites. If you have implemented … Read more