Official documents accepted as proof of identity

To protect the security of your account and make it easier for AdSense to find account-specific details, you may be asked to provide an ID when you communicate with Google. Collecting this information allows AdSense to verify that the personal information you’ve provided is correct. Your ID will be encrypted and stored in Google’s internal … Read more

Criteria used to determine support options

What criteria is used to determine support options? If your weekly earnings consistently meet our minimum requirement, you’ll be eligible for email support, which you can request via a form in the Help Center. Publishers can see if they qualify for email support and contact one of our specialists by visiting How can I contact AdSense … Read more

Support options AdSense offers

 Contact publisher support The “Contact us” flow is designed to help you identify your issue and access the best resources to resolve it. To use the contact flow: Click Contact us  on any page in the Help Center. Briefly explain your issue and click Next step. Pick the help category that best matches your issue. Tip: Try to … Read more