There are several reasons why you might not have received your Personal Identification Number (PIN) yet:
|Possible reason||What to check||How to resolve|
|Your account is not on PIN hold.||Is there a PIN alert displayed on your AdSense homepage?||If not, wait until your account balance reaches the verification threshold.|
|Your PIN hasn’t been sent yet.||Has it been a week since your account balance reached the verification threshold?||If not, allow at least a week for your PIN to be generated and mailed to you.|
|You haven’t allowed enough time for your PIN to arrive.PINs often take up to 4 weeks to reach you by mail, though it may take longer depending on your location.||Has it been 3 weeks since your PIN was sent?|
Check the PIN verification card on your AdSense homepage, to find out when your PIN was generated.
|If not, wait for at least 3 weeks for your PIN to arrive. If you still haven’t received your PIN after 3 weeks, you can request a replacement PIN.|
Your replacement PIN will be an exact duplicate of the original PIN. You can enter any of the PINs that you receive, regardless of which one arrives first.
|Your payment address is not valid.||Are the payment address details in your AdSense account correct?||If not, change the payment address in your AdSense account.|
After you’ve updated your address, you can request a replacement PIN.
Note: Depending on your location, you may be able to send us an official document as proof of your address. If you’re eligible, you’ll see a notice on the homepage of your AdSense account with instructions on how to send us your official document.